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Phoenix, Arizona, United States

SME
01/18/2017

Phoenix, Arizona, United States

MINIMUM REQUIREMENTS/PREFERENCES: Minimum of 3 years in Support Desk Technician/Analyst position. Experience training, coaching and/or mentoring. Excellent Customer Service experience in a high volume, Technology Support Center. Lead or Supervisory/Man...
Level 2 Analyst
01/10/2017

Phoenix, Arizona, United States

JOB SUMMARY The Level II Analyst’s primary responsibility is to perform technical troubleshooting for the end user. The Level II Analyst documents clear resolutions in a ticketing system and/or transfers appropriately to the appropriate resolver group....
Part-Time Level II Analyst
01/05/2017

Phoenix, Arizona, United States

CDI is looking for a Level II Analyst’s whose primary responsibility is to perform technical troubleshooting for the end user. The Level II Analyst documents clear resolutions in a ticketing system and/or transfers appropriately to a Level III group. R...

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