North America Web Product Manager

This position is for Product Manager, North America website (US and Canada). As a
Product Manager for NA web, your role will be to understand customer needs,
translate them into requirements and work with engineering to implement them.
You and your team will make sure that Western Union web platform is evolving
consistently across product areas, and provide leadership to all product groups on
how to develop our product suite’s web platform to deliver the best user experience
to our customers.

In this role you will be working closely with other product groups, marketing,
regional business teams, customer support teams to understand customer
expectations and design effective solution to exceed them. You bridge the technical
and business worlds as you design services that our users love. The ideal Product
Manager obsessively seeks to understand the customer’s perspective, is datadriven,
has a bias toward action, and can break down complex problems into steps
that drive product development.

Responsibilities:
• Help to define a product vision and strategy
• Monitoring industry trends to inform product strategy.
• Gather requirements
• Lead a SCRUM team of Engineers, Designers, and Content writer as a Product
Owner
• Work cross-functionally with Operations, Content, Marketing, and Sales/BD to
bring products to market
• Define and analyze metrics that inform the success of products
Preferred Requirements:
• BA/BS in Computer Science or a related technical field or equivalent practical
experience.
• Product management or product design experience
• Experience developing web consumer products and technologies
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an
innovative and fast paced environment
• Excellent problem-solving, organizational and analytical skills