Market Development Representative

Overview:

This is a front-line customer-facing role responsible for the first touch a potential prospect will receive from the team. We strive for high customer engagement in order to provide timely information about the product. The team is responsible for building and fostering trust between customers and the larger team.

The Market Development Representative will use their knowledge of product to help customers as they begin their transition to a cloud environment. A team member in this role will be required to keep up to date with the latest breakthroughs in Cloud Computing and work cross-functionality with different teams.

Regular activities in this role include: assessing customers needs, identifying and changing businesses processes, collaborating with sales and sales engineers, and helping customers who are using the product.

Responsibilities:

• Use CRM systems to ensure customer data is accurate and actionable
• Quickly assess and prioritize leads from sales, trials, partners, and other sources
• Efficiently provide customers with relevant options to support their Cloud Computing needs
• Understand and help Sales and Marketing reach their Market Development related goals

Requirements:

• Bachelors degree preferred with strong academic background
• Ideally, 1+ years experience in sales, marketing/business development preferably at a high-tech company (SaaS sales experience highly desirable)
• Works well in a team setting and collaborates well with other team members
• Excellent communication and presentation skills, both written and verbal
• Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive
• Able to work independently but within a team environment
• Goal driven achiever who strives to deliver exceptional customer experiences

Preferred Requirements:

• Proven experience working with cross-functional teams
• Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines
• Excellent organizational, communication and project management skills Strong attention to detail
• Self-driven and independent CRM experience (Salesforce)