Deskside Support Rep(Carrollton)/DSJ

CARROLLTON, Texas, United States

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Title: Desk Side Support

Location: Carrollton, TX

Project Duration: 12 Months Plus

Shift: 1^st 8:00 am – 5:00 pm

Job Description

Multiple openings for level 1, 2 and 3 tier support requiring 2-5 plus years of consistent work experience as an IT Support professional in a large scale enterprise setting.

Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac (preferred) Hardware.
Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.).
History of self-training on new applications as necessary.
Strong technical aptitude, troubleshooting and organizational skills.
Superior customer service orientation.
Experience working with multiple groups.
Excellent communication and interpersonal skills
2-5 (or more) years of consistent work experience as an IT Support professional for a large scale enterprise.
Related technological certifications are highly desired (e.g. CompTIA A+, HDI, MCSE, MCP).
A High School Diploma is required.

The onboarding process can take 4-6 weeks to complete. Seeking candidates who can commit to the role and the entire hiring process from time of presenting resume to client to interview scheduling to offer acceptance, to reporting to work.

Type: Contract

Reference ID: 361777