Job Title: Systems Administrator(IMI Distributed Storage Support)

Work Shift: 1st shift

Weekend coverage is required.

Needs to be on-call

Years Experience: 3+ years

Travel is required.

Work Location: COLUMBIA, MO, NORTH CENTRAL

Required Skills:

(Required):

. • At least 3+ years of experience with medium to large scale data backup infrastructure and Applications. Good understanding of storage networking fundamentals, concepts, and components, compression, deduplication, virtualization, public and private cloud, switched fabrics and backup/recovery systems.

• Bachelor’s Degree in a related field and/or a minimum of 5 years of equivalent work experience is desired

• Significant experience supporting backup and recovery technologies. CommVault, VEEAM, and NetBackup are required.

• Significant experience with HP, Quantum and IBM tape libraries and tape media (LTO 4, 5, and 6).

• Excellent written, verbal, and electronic communication skills. The incumbent must have the ability to accurately obtain, interpret, and transcribe a variety of communications and instructions.

• Ability to work in a dynamic and high-paced IT environment with a strong customer focus.

• Support internal systems with use of ticketing requests under SLA guidelines. Proven history of supporting issues effectively in ticket driven support

. • On call rotation 24/7 support required

MAJOR TASKS AND RESPONSIBILITIES MAY INCLUDE: • Installation and configuration of backup software (Simpana Commvault and VEEAM) for AECOM data centers and edge sites. • Troubleshooting issues with backups including application and storage. • Troubleshooting and configure tape libraries. • Follow workflows, specifications, internal standards, policies and procedures to adapt to evolving technology and business needs. • Work with Infrastructure Architects to design and implement solutions to complex backup infrastructure. • Ensure support activities fall within agreed upon SLAs. • Work independently to meet deadlines and group objectives/goals set by backup team Manager. • Work with the business and application owners to perform restoration of data. • Work an on call rotation schedule, per week basis. •Respond to support requests and incident through USD Service Desk system, respond and resolve issues according to SLA policies • Create and manage Change Orders for deploying changes in the infrastructure.