Job Title: Service Coordinator(Change Management)

Work Shift: 1st shift

Weekend coverage is required.

On Call: Does not need to be on-call

 Travel is not required.

Work Location: COLUMBIA, MO, NORTH CENTRAL

Required Skills Overview The ideal candidate will focus on the people side of IT and of change management including global business process, technology and organizational changes. They will work tirelessly to ensure IT staff adoption and usage of the change management process. The Change Control person will drive the adoption of change management and create value by contributing to the demonstration of successful change results and outcomes to the business and IT management. Apply a structured methodology and lead change management activities Support change management for Infrastructure and Software Development at a global level Assess the change impact with global technicians and managers Support ITSM training platforms Consult and coach global IT and Software Development teams Create change management strategy Define and measure success metrics and monitor change progress Coordinate efforts with other specialists Identify and manage anticipated resistance Assist with the management of the change portfolio and load Track and report issues Knowledge of IT operations Experience with IT reporting tools Excellent communication and writing skills; attention to detail Ability to multi-task and demonstrate a sense of authority Strong focus on accuracy and the ability to follow through Works with minimal supervision and performs well a variety of tasks Skilled with Service Now not required but preferred Familiar with internal, external SOX audit compliance processes and procedures Experience with application development methodology, network and infrastructure terminology.

Years of Experience (minimum years) - 2 or more years of experience as a Systems or Business Analyst

Educational Requirements (minimum requirements) - Bachelor's degree