Description:

Raytheon Professional Services (RPS), located in Tewksbury, MA is looking for a Training and Events Coordinator. The person who fills this position is primarily responsible for the administration of logistics support for RPS' training and events.

Responsibilities:

• Training administration to include course/class/meeting scheduling, planning and operation for local and remote locations
• Arranging and scheduling for training facilities/classrooms and required equipment
• Corresponding with students (e.g., confirmations, cancellations, substitutions, etc.)
• Coordinating and distributing pre-work to participants
• Organizing reproduction services of course materials
• Ordering textbooks
• Selecting and ordering catering services
• Conferring with internal and external customers on services and associated requirements
• Reporting generation
• Setting up and tearing down classroom
• Handling phone inquiries and customer interface
• Implementing extensive use of training management database (Learning Management system) to schedule and document training experience
• Using a Workflow Management System to track and manage information about requirements and completion of tasks associated with event support on a daily basis

Education:

• High School Diploma required
• Associate’s degree or higher, preferred

Requirements:

• 4+ years of work experience planning events that utilized customer requirements and established work processes; familiarity of the defense industry, a plus
• Experience supporting events working with various levels throughout an organization
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
• Knowledgeable of Lotus Notes (intermediate level)
• Strong interpersonal skills and telephone presence
• Excellent customer service skills
• Clear and effective written and verbal communication skills
• Ability to build and maintain client relationships while prioritizing and managing work assignments and driving them to completion
• Strong multi-tasking skills and adaptable to fast-paced, flexible work environments
• Ability to prioritize and manage work assignments in order to meet project deadlines
• Proven attention to detail, and ability to work with minimum supervision—either in a team environment or independently
• Capable to identify opportunities for organizational growth, as well as recognizing risks and presenting options for resolving
• Ability to travel to local Raytheon sites, as needed
• May require moving course materials and lifting up to 35 pounds

CDI Corporation is an EEO/An Affirmative Action M/F/D/V Employer

Due to ITAR compliance, only U.S. Persons as defined by the ITAR regulations will be considered (ITAR- International Traffic in Arms Regulations)