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BPO/Robotic Process Automation Manager

Houston, Texas, United States

PROCESS AUTOMATION MANAGER

Key Responsibilities:

  • Designing, documenting and reengineering our business processes in broader context of operating model transformation
  • Perform process analysis with top-down approach of identifying processes suitable for RPA and validating the feasibility by bottom-up analysis.
  • Rebuild the process using re-engineering and process optimization methods
  • Manage and lead teams of advisory professionals from vision to delivery of the process architecture in automation assignments and responsible for project delivery
  • Designing and architecting Robotic Process Automation solutions using RBA platforms like Automation Anywhere
  • Develop and augment project infrastructure scalability improvement.
  • Create analytical dashboards to manage daily business processes
  • Advise and oversee the performance of the implemented solutions
  • Able to provide technical assistance to PRA Engineers/ Developers
  • Will lead the deployment of developed solutions

 

Qualifications:

  • Must have experience with IT methodologies, Agile
  • RPA software tools: Automation Anywhere
  • Have knowledge of the business process specifically in the Telecom Industry.

 


Type: Permanent

Reference ID: 362946

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