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UX Writer - Customer Content Interaction

Palo Alto, California, United States

CDI Inc., is looking for qualified candidates to fill the role of User Experience (UX) Writer. This is a contract position and the duration is expected to be 12 months+. This would be a W2 position and you would work onsite at the client’s location in Palo Alto, CA. Please review the project description provided, and let me know if this is something you might be interested in discussing further.

Project Overview:

Overall responsibilities:

Working with UX designers, you’ll shape mobile, web and voice interactions, with a focus on indoor and outdoor cameras. As part of a small writing team, you’ll be responsible for end to end customer journeys, from product setup and out-of-box to daily interactions.

Top 3 Daily Responsibilities:

  • Use brand voice to write precise, accurate and helpful customer-focused copy, including notifications, error messages, settings and welcome flows.
  • Get requirements from and buy-in on copy from Marketing, Legal, Privacy, Product, and Localization and Design teams.
  • Create clear, easy to follow copy specs that serve as a source of truth for design, engineering and test.

Required Skills:

BA/BS degree in communications, English, journalism or 7 years of equivalent practical experience. 5 years of experience as a UX writer, tech writer, or content strategist.

Experience working closely with design and engineering teams on end-user facing copy.

Able to turn complex and abstract ideas into simple, customer focused messaging.

Strong writing and project management skills.

Nice to Have Skills:

Consumer hardware experience. Editing skills


Type: Contract

Reference ID: 361506

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