Job Title: Systems Management Specialist(Instant Messaging)

Work Shift: 1st shift

Weekend Coverage: Weekend coverage is required.

On Call: Needs to be on-call

Travel Required: Travel is not required.

Work Location: HARTFORD, CT, NORTH EAST

Required Skills:

Senior Skype for Business / Lync 2013 Technical subject matter expert w/ 5+ years’ experience in all aspects of Microsoft Lync 2013 Architecture and Skype for Business; Skype Voice is a strong plus. Subject matter expert for Microsoft Skype - Lync 2013, SQL, Active directory, and Lync architectural components and features including: Network design and server topology, Load balancing, Server installations, understanding of Quorum , product release upgrades, upgrading to Skype for Business, client configurations, Server clustering, edge hosted services, Federations, and interfaces into enterprise solutions such as Microsoft Office tools, Outlook, and Microsoft Sharepoint. Requires proficient in managing projects and architecting Lync infrastructures. Candidate must possess the following skills: • Ability to install, upgrade, patch, implement and maintain the Lync 2013 and Skype for Business infrastructure to support business needs and meet established SLAs. • Use of Lync administration tools, including Lync Control Panel, Topology, Lync Powershell and others as required. • Ability to provide automation direction and solutions for business opportunities and problem resolution. • Understanding of new and emerging technologies and interfaces into Lync systems • Provide end to end design solutions for hardware/software within a given platform and/or across multiple platforms creating a seamless environment for systems and business customers. • Ability to analyze and translate requirements into functional specifications, implementation requirements and executable instructions • Possess excellent diagnostic/problem solving, problem resolution and problem prevention skills.. • Adaptability to various projects and deadlines.